This English document is the legal standard.
If we have not bought the item yet, you get a full refund.
We accept cancellation within the store's return rules. The store's return cost and our processing cost are paid by the customer.
We tell you right after buying. You have 3 days to keep it or cancel. If we hear nothing, we keep the order and charge the difference with shipping. If you cancel, you get a full refund and we pay the return delivery to the store.
The item price set at payment is the price of that order. If the store price later goes down, the difference is not refunded.
You get a full refund. We do not switch to another version or option.
If we find it when it arrives at our warehouse, we handle it with the store. If it cannot be exchanged, you get a refund.
Items that were opened, used or had the seal broken are not refundable, and neither are change-of-mind returns. Loss or damage during delivery follows the courier compensation rules. Duties and taxes are not refunded.
Fully refunded before the parcel leaves. Not refunded after it leaves, unless it was our mistake.
We refund to the payment method you used. Partial refunds are possible. We process a refund within 3 business days of confirming it, and the arrival date depends on the payment company.
Failed attempts are not charged, and a late duplicate approval is refunded.