Refund Policy

Article 2 (Payment Method)

• All payments are processed through the payment processor, Lemon Squeezy Software Inc. (hereinafter the "Payment Processor").
• The Payment Processor, acting as Merchant of Record, automatically assesses and charges value-added tax (VAT), sales tax, and other applicable global taxes at the time of payment.
• The billing currency is the U.S. dollar (USD); the exchange rate applied is the Payment Processor's rate at the time of the transaction.

Article 3 (Automatic Subscription Renewal)

• Monthly and annual subscriptions automatically renew under the same terms at the end of each billing cycle.
• Members may cancel automatic renewal at any time via My Page → Subscription Management or the Payment Processor's customer portal.
• Upon cancellation of automatic renewal, the subscription will not renew for the next cycle, and the member may continue to use the already-paid remaining period as normal.

Article 4 (Right of Withdrawal — Residents of Korea)

• Pursuant to Article 17 of the Act on the Consumer Protection in Electronic Commerce, Etc., a member may request withdrawal within 7 days of the date of payment.
• However, pursuant to Article 17(2)(5) of the same Act, the right of withdrawal may be restricted once the provision of digital content has commenced.
• Where withdrawal is granted, the refund to the original payment method is processed within 5 to 10 business days in accordance with the Payment Processor's policy.

Article 5 (Refund Restriction Upon Suspension Due to Member's Fault)

Where the Service suspends or terminates a member's use of the Service due to the member's own fault as described below, the Service is not obligated to refund the remaining paid period:

• Violation of the Terms of Service or Community Guidelines
• Posting malicious, hateful, or discriminatory content, or spamming
• Infringement of another member's rights (harassment, defamation, impersonation, spam, etc.)
• Fraudulent payment, or repeated or malicious abuse of the refund system
• Use of automated bots, multiple accounts, or other fraudulent use

A member who disputes a suspension or termination decision may raise an objection to help@Korlymally.com. If review determines that the grounds for suspension were unjustified, the Service may restore the member's access or refund the remaining period.

This Article applies within the scope permitted under the Act on the Regulation of Terms and Conditions and the Act on the Consumer Protection in Electronic Commerce, Etc.

Article 6 (Refunds for PDF Phrasebooks)

PDF Phrasebooks and other one-time digital products are subject to the following policy.

• Before Download: If the download link has not been used even once after payment, a full refund is available within 7 days of the date of payment.
• After Download: Due to the nature of digital products, once a PDF has been downloaded one or more times, a refund for simple change of mind will not be provided (proviso to Article 17(2) of the Act on the Consumer Protection in Electronic Commerce, Etc.).
• Exception — Defect Refund: If a PDF has a clear defect (such as corrupted content or inability to download), the member may request a refund or replacement within 14 days of discovering the defect. Please report the defect to customer support.
• Watermark Tracing: Every PDF is watermarked with the purchaser's email address. If unauthorized redistribution is discovered after a refund has been issued, the refund will be voided and the matter may be subject to legal action.
• Bundle Refunds: For a refund requested after part of the content in a bundle (such as All-3 or MEGA) has been downloaded, a partial refund may be issued in proportion to the items downloaded.
• Version Upgrades: The 50% upgrade discount code issued upon release of a major new Edition (v2.0 or later) is not itself refundable (refunds, where applicable, are based on the amount actually paid after the discount).

Article 7 (Refund Policy for Residents Outside Korea — Subscriptions)

• Members residing outside Korea may request a refund within 14 days of the date of payment.
• A refund may be denied in the following cases:
  • Substantial use of paid content following payment
  • Suspension of the account due to violation of the Terms or fraudulent use
  • An abnormally high frequency of refund requests

Article 8 (How to Request a Refund)

A member seeking a refund may apply using one of the following methods:

• Email: help@Korlymally.com
• The Payment Processor's customer portal (link provided in the payment receipt)

Please include the following information with your request: registered email address, date of payment, and reason for the refund.

Article 9 (Objection to a Denied Refund)

Where a refund is denied, the reason will be communicated to the member, who may raise an objection through the Payment Processor's dispute resolution process.

Supplementary Provisions

This Refund Policy is effective as of May 1, 2026. (Subject to adjustment to align with the actual launch date of the payment system.)